Contact our support team Monday to Friday from 9:00 AM to 5:00 PM PST, 12:00 AM to 8:00 PM EST. The switchboard is closed on weekends and statutory holidays.
Calls within North America: 1 (877) 714-6359
International Calls: 1 (604) 714-6359
Toll Free Fax: 1 (888) 655-8877
Or send us a message by filling out the form below.
To check the status of your order click here. For all other inquiries regarding your account or order, please send us a message below.
For businesses looking to offer DNA banking or DNA testing services.
For all media inquiries, please contact us at firstname.lastname@example.org
We are hiring! Be a part of North America’s fastest growing DNA testing laboratory. Please send your resume and cover letter to email@example.com